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How to change your Localgov account email

A guide to updating your Localgov email and migrating or recovering your account.

Your Localgov email address serves as your login ID.

  • If you still have access to that email address and can log in to your Localgov account, you can update your email directly in your account settings.

  • If you no longer have access to the email address linked to your account and cannot log in, you will need to create a new Localgov account and then request that your records be migrated to the new account.

 

Steps to update your email address (if you still have access):

  1. Log in to your Localgov account.

  2. Go to Account Settings.

  3. Under Personal Information, enter your new email address.

  4. Click Save Changes.

  5. Check your inbox for the verification email.

    • If you did not receive the email, click Resend Email.

    • You can also choose Undo Email Change if you want to keep your previous email address.

  6. Click Verify your email in the message. You will be redirected to the Localgov login page.

  7. Log in using your new email address and your existing password.

What to do if you can no longer access your account:

  1. Create a new Localgov account using your new email address.

  2. Email Localgov Customer Service at service@localgov.org to request migration of your past filings and payment records.

  3. Include the following details in your request:

    • Old account email address

    • New account email address

    • Legal business name

    • Government location


If you need further assistance or have any questions, please contact Localgov Customer Service at (877) 842-3037 or email service@localgov.org.