Delete your saved payment method and attempt to file again without saving the payment method.
Before submitting your next payment, follow the instructions below and contact us if the problem continues.
- Close out the app and refresh your browser (Google Chrome is our preferred browser)
- Log into Localgov
- Go to My Account at the top of your page
- Under Payment Methods expand Saved Bank Accounts
- Click Delete on the saved bank account.
- Attempt to file your form again:
- Fill out the required fields
- Click Preview
- Click File & Pay
If you need further assistance or have any questions, please contact Localgov Customer Service at (877) 654-0021 or email firstname.lastname@example.org.